Hahn kit 90 GSXR

Since Hahn techs will not get off thier asses and find anything that is more than a few years old I'm relying help from you guys. I have a 90 GSXR with the Hahn turbo fuel injected kit on it I have had nothing but problems since the day I got it every time I call Hahn tech or email them they tell me it's to old and they have no info to help me ( F-ing Bull ) Anyway I need to know if anyone can help me with the computer hook up to see what the brain is thinking. I have a 4 prong coming out of the brain I need to know what pin # each of them go to on the USB port for my lap top ( screwed up bad and lost the one that came with the bike ). Can anyone help????? I'm not saying everyone at Hahn is bad I've just not had very good luck. Thanks in advance 

Originally posted by Hahn RaceCraft We do get off our asses for many things, but time marches onward with great rapidity in the electronics market.

  

I'm not sure I understand...you're referring to a system that's been out of production for over a decade, on a bike that's nearly 20 years old.  You relate that you've been trying for years to get information, despite our apparently continuous assertion that we no longer have it due to the system being obsolete (every product has a life cycle, none infinite).  Something seems a bit awry here...why would you keep trying for ten years if you'd been told we don't have the information any longer?  I'm not trying to call you out, I just would like to understand your approach, and why you didn't subsequently seek the assistance of a tuning pro...nothing you have there is so unique that we'd be the only source of information.

 

In our basic approach, anything that's been out of production for years does have to be put to bed at some point.  My Tech Support folks are fluent in what we offer now, but some of them were in grade school when the obsolete system you own was being sold.  Even then we only sold a handful, so the need to educate current personnel in detail on this product is non-existent.  I'd like to tell you we can train them on everything we've ever done dating all the way back to our inception in 1988, but that's just not neccesary, or reasonable.

 

You do mention service after the sale; I'd be happy to look up your purchase...when did you make it, and was it under the name you show on your profile?

Well, I would say that is pretty good customer support right there! JMHO...........

Originally posted by PM720 That's OK  Bill, we get raped for not supporting product we stopped making 30 years ago!   Scott

Hey Bill, I just ran accross some copies of WP on 5 1/4" floppys, will this help you?

Let's try it, geek...if you would please PM me with your email, kind sir 

And Scott...you devil    I tossed my Atari and its 5 1/4 floppy drive back when Nirvana was still paradise, and not the name of a band 

MIGHT be a good time to step into the NOW generation... it's called EBAY and some cash!!! Spending as LONG as you have TRYING to get it to work....good thing ya didnt get paid by the HOUR!!!

This one is directed at Bill THANK YOU and I mean that. I have not called or emailed your tech department for probly at least 7 years if not more. I had always heard of the great products and tech support by your company which is why when I came accross this I got it and after I got this set up all I got was I wasn't working here or some crap like that. It was 5 or 6 questions in a 2 month time and it was all the same ( BAD ). It truley did seem like nobody there cared. I didn't mean anything personal at you I have heard good things about you. I do still say I was not treated right back when the system was not that old. I probly should have found somebody back then to bitch to but I didn't. I saw somebody post a reply about that seems like great customer service when you found the info they are right ! I wish I would have know how hands on you were and I would have asked for you advice instede of getting into a pissing match with you MY BAD. As for finding paper work with my name on it you will not I got this from a buddy of someone that died in prison which was why I needed so much help from the get go. Thank you again for the leg work you did personely

I'm about as pleased as could be.  Gigglr deserves a lot of credit for flexibility.  It was my pleasure to help.  Thank you too, sir!